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The Chief Empathy Officer
How CEOs perceive their responsibility for establishing psychological safety in the management team
Dissertation for the Master Spécialisé Consulting & Coaching for Change at HEC Paris & Saïd Business School/Oxford University, awarded with 86/100 points, the equivalent of an ECTS grade A.
More than ever, leaders are expected to be supportive and empathic towards their teams. People are not machines and machines do not create as much value anymore as knowledge does. People need to be empowered and realise their personal potential and grow. Companies innovate through knowledge and technology. And psychological safety drives performance. Empathy is to be added to the repertoire of CEOs and leaders, therefore:
We need Chief Empathy Officers!
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